Hi. I'm Matthew! ✊🏾

I'm a collaborative senior designer drawn to work where financial trust is built into customer experiences, not bolted on afterward: accounting, money movement, payments, compliance, and insurance. These are spaces and experiences where people make high-stakes decisions every day and need clarity to act with confidence.

I’m drawn to work where the system holds real power over a person’s money, identity, health, or safety, and getting it wrong has the possibility of creating harm. I want to prevent this. This work is personal and it drives my intention: wanting to protect the people whose families, businesses, and legacies depend on experiences they can trust.

I've spent my career as a designer, community advocate, and design educator gravitating to problem spaces where the software and services used to improve and protect humanity sometimes may not consider the impact on a person’s financial health, business decisions, identity, and community legacy.

The last decade has been mostly in fintech and insurance, designing desktop and SaaS product experiences for employees, small businesses, financial experts, and accounting customers. These are problem spaces where getting the experience wrong doesn't just hurt conversion or adoption rates.

I currently live in 40 minutes outside of Atlanta, with my wife, son, and our dog. When I step away from work, I spend time around automotive design and engineering communities surrounding myself with others who have a passion for cars.

Experience

Senior Product Designer
Sage - Automated Accounting (2024 – 2026)

One of seven Senior Designers on the Sage Network Platform, designing trusted financial workflows that help businesses get paid, stay compliant, and operate with confidence across a fragmented multi-product ecosystem. That fragmentation was the real constraint: customer account and billing data were often siloed across products rather than flowing between them, which meant scoping MVPs that could still deliver trust and clarity within those disconnected systems.

Human Impact: Owned end-to-end design for a self-serve trial-to-paid subscription upgrade pilot for Sage 50 France customers, from 20 customer interviews through shipped feature. Designed usage-transparency patterns and an upgrade flow that let customers understand their AR Automation usage, trust the billing change, and convert on their own with no sales reps driving 190 paid conversions within 30 days.

Senior Product Designer
Intuit - Identity Platform (2021 – 2024)

One of eight senior designers on Intuit's core identity platform, serving 100M+ global users and powering 2.7B+ annual sign-ins across QuickBooks, TurboTax, Mailchimp, and Credit Karma. Owned the UI/UX for the Account Manager homepage, designing how customers view, manage, and protect their financial identity data across TurboTax and QuickBooks; using customer analytics and VOC insights to reprioritize the experience quarterly and strengthen profile completion across 21M+ annual visits.

Human Impact: Lead design and contributed to strategy on QuickBooks' ProAdvisor team to launch its first real-time identity-verification workflow, cutting manual ProAdvisor sign-ups from 3–5 days to seconds, increasing financial expert activation, reducing support cases by 20%, and substantially limiting fraudulent signups, proof that speed and fraud prevention aren't a trade-off when the flow is designed right.

Workforce Application Developer
UNUM - Benefits & Claims (2019 – 2021)

Modernized workforce management training systems by replacing outdated legacy tools with scalable enterprise desktop applications used across UNUM’s Benefits Center business unit. Improved data reliability, faster performance through better development frameworks, and efficiency for learning and development managers organization-wide. Owned the end-to-end design and front-end UI codebase for each application, delivering continuous improvements informed by internal user feedback.

Human Impact: Built custom auditing and training applications that helped 27 managers train 452 benefits claims specialists more consistently, directly supporting the accuracy and speed of the claims decisions UNUM's policyholders depend on when filing a benefits claim.

Education

Full Sail University - FL
B.S., Digital Arts & Design (2009)

School of Visual Arts - NYC
B.A., Fine Art (32 credits)

RECOGNITION

2x award-winning
technology designer.

Recognized by the Association of Marketing and Communication Professionals in 2020 and 2021 for excellence in technology design.